Responsible Gameplay
We play responsibly
A big company, with big responsibilities, we’re committed to having a positive impact on the lives of our players and communities.
The three pillars of responsible gameplay at Aristocrat
Comply
Compliance is the foundation
We’re a high compliance, high integrity business. This means we uphold all rules, regulations and legislation that governs our products. Everything we make at Aristocrat also complies with our global Responsible Gameplay Policy and meets additional standards we’ve set for ourselves. Compliance spans protection of players – including their data and privacy – as well as meeting all relevant technical standards, licensing and game regulations, platform rules and consumer laws.
Empower
Empowering players through informed choice
Customers and players are the centre of everything we do. We believe player choice and empowerment is key to a great entertainment experience, and ultimately supports a vibrant and sustainable industry. We provide clear, accessible information about how our games work, to bust myths and enhance choice, for players of our casino and mobile games. We provide ongoing training to our employees, and we’ll continue to expand our engagement and education efforts.
Improve
Improvement means getting better every day
As a member of key games associations, we encourage our broader industry to also take a proactive approach to responsible gameplay issues. We advocate for and adopt best practice standards in our own business, and we invest in product innovation to encourage responsible play across our gaming and mobile game portfolios, in partnership with customers and other stakeholders.
Responsible gameplay: the key to a sustainable industry
Encouraging responsible gameplay is fundamental to our values. It’s integral to our mission to bring joy to life through the power of play, and key to ensuring we can continue to grow, attract and retain great talent, while promoting a sustainable games industry that’s welcome in the community.
Aristocrat strongly supports the rigorous regulation of gambling products, and the need for clear standards in the case of mobile games. As a leader across these industries, we embrace our responsibilities by designing products responsibly and in complying with all relevant rules and regulations. We also support research and lead in the development of practice standards, in consultation with our stakeholders. Aristocrat’s approach is based on three pillars we summarise as comply, empower and improve.
Do you think you have a gambling problem? Help is at hand
What does responsible gameplay look like?
Playing responsibly means staying in control, knowing your limits and being able to stop at any time.
Responsible gameplay: the facts
Learn more about responsible gameplay
What does responsible gameplay look like?
What does responsible gameplay look like?
Playing responsibly is about finding a balance for gameplay in your life.
Understanding the facts about how slot machines work
Understanding slot machines
Knowing the facts on slot machines helps bust myths. Slot machines are for adults who enjoy games of chance.
Services and support for gambling disorders
Services and support for gambling disorders
If you or someone you know has issues with gambling, you can access information, resources and support here.
Further resources about how slot machines work
More responsible gameplay resources
Further information about responsible gameplay from Gaming Technologies Association Australia and other sources.
Responsible gameplay: free-to-play mobile games
Learn more about responsible mobile gameplay
Steps you can take to limit the money you spend
Steps you can take to limit the money you spend
Free-to-play mobile game may include in-app purchases. Learn how to manage in-app purchases via your device settings.
Other responsible gameplay resources
Other responsible gameplay resources
Further information about responsible gameplay and how to maintain a healthy balance.
Parental controls
Parental controls
Help prevent your children from accessing mobile games intended for adults.
Services and support for gaming disorders
Services and support for gaming disorders
If you or someone you know has issues with gaming, you can access information, resources and support here.
What is responsible gameplay?
What is responsible gameplay?
Find out what responsible gameplay looks like and how to ensure you are playing responsibly.
When might gameplay be a problem
When might gameplay be a problem
Learn how to identify the signs and how to address them.
Steps you can take if you need a break
Steps you can take if you need a break
Setting limits is the key to responsible gameplay. Learn more about how you can manage the time you spend playing.
Disabling game notifications
Disabling game notifications
Find out how to change the settings on your device to disable notifications and limit your gameplay.
Steps you can take to limit the money you spend
Steps you can take to limit the money you spend
Free-to-play mobile game may include in-app purchases. Learn how to manage in-app purchases via your device settings.
Other responsible gameplay resources
Other responsible gameplay resources
Further information about responsible gameplay and how to maintain a healthy balance.
Parental controls
Parental controls
Help prevent your children from accessing mobile games intended for adults.
Services and support for gaming disorders
Services and support for gaming disorders
If you or someone you know has issues with gaming, you can access information, resources and support here.
What is responsible gameplay?
What is responsible gameplay?
Find out what responsible gameplay looks like and how to ensure you are playing responsibly.
When might gameplay be a problem
When might gameplay be a problem
Learn how to identify the signs and how to address them.
Steps you can take if you need a break
Steps you can take if you need a break
Setting limits is the key to responsible gameplay. Learn more about how you can manage the time you spend playing.
Disabling game notifications
Disabling game notifications
Find out how to change the settings on your device to disable notifications and limit your gameplay.